Privacy Policy

 

What information do we collect and why?

When you purchase something from our store, as part of the buying and selling process, we collect the information you give us such as your name, address, email address and phone number. We collect this information to enable us to provide our services to you.

When you contact us for support, we collect the information you give us in order to provide support to you.

When you browse our store, we may automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We also use third party services to collect personal information for marketing purposes. For more information on this go to the Third-Party Services section.

With your permission, we may send you emails about our store, new products, promotions and other updates. If you do not wish to receive these emails you can opt-out by contacting us at the address listed below.

 

Disclosure

We may disclose your personal information if we are required by law to do so or if we feel is it necessary in order to protect or defend the company’s legitimate rights and interests, or those of employees or directors.

 

Website Hosting

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. For more insight, you may also want to read Shopify’s;

 

 

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, please note that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

We use third party website services such as Google Analytics and Facebook Pixel which collect your information using cookies for the purposes of remarketing once you have visited our website. We and our third party vendors use cookies to optimize ads based on your past visits. To opt out, please visit the following links –

 

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Cookies

A cookie is a small amount of information that’s stored on your device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. You can choose whether or not to accept cookies through your browser controls by selecting your desired level of cookie restriction from the “Settings” or “Preferences” menu. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website and/or service may no longer be fully accessible.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To opt-out of certain uses of your information by these parties, please see the “Third-Party Services” section above.

 

Minors

By using this site, you represent that you are at least the age of majority in your state or province of residence. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

 

Changes to this Privacy Policy

We may make changes and update this privacy policy from time to time. Changes and clarifications will take effect immediately upon their posting on the website.

 

Contact Information

If you would like to; access, correct, amend or delete (please note, in some instances it may be necessary for us to decline a request to delete your information) any personal information we have about you, or simply want more information, contact us via email at contact@swixo.com.au